Shipping & Returns

Every TeesCrush Studio piece is printed to order, just for you. Here is how production, shipping and returns work.

Where we ship

We currently ship to addresses within the United States, including APO/FPO addresses where the carrier allows it.

Production time

Because each item is made when you order it, it needs a little time before it ships. Most orders are produced within 2 to 7 business days. Orders with several items may ship in separate packages, since different products can be made at different print partners.

Shipping time and cost

Shipping costs and estimated delivery times are shown at checkout before you pay. After production, standard delivery within the US usually takes 3 to 8 business days. These are estimates, not guarantees, and carrier delays can happen, especially around the holidays.

As soon as your order ships, you will receive an email with a tracking link.

Holiday orders

During November and December, production and carriers are busier than usual. If you are shopping for a gift with a deadline, we recommend ordering early.

Returns and exchanges

Since every item is printed just for you, we cannot accept returns or exchanges for change of mind or wrong size. Please check the size chart on each product page before ordering.

Damaged, misprinted or defective items

If your item arrives damaged, misprinted or defective, we will make it right. Contact us at teescrushstudio.contact@gmail.com within 30 days of delivery with your order number and a clear photo of the issue. We will send you a free replacement or a full refund for that item, whichever you prefer.

Lost or wrong packages

If your tracking shows no movement for a long time, or you received the wrong item, contact us and we will help. For packages marked as delivered that you cannot find, please check with neighbors and your local post office first, then reach out to us.

Please double-check your shipping address at checkout. If an order is returned to us because of an incorrect or incomplete address, we can reship it once the address is confirmed, at the cost of the new shipping.

Cancellations

Orders move into production quickly. If you need to cancel or change your order, contact us as soon as possible. We can only cancel orders that have not entered production yet.

Refunds

Approved refunds are issued to your original payment method. Depending on your bank or payment provider, it can take 5 to 10 business days to appear.